Returns & Exchanges
At Alkhair Foam, we are committed to your comfort and offer a flexible 30-day return policy for unused products in their original packaging. We ensure a seamless exchange process to help you find the perfect sleep or seating solution for your home.
Initiate Your Request
Contact our customer support team via email or phone within 30 days of delivery to provide your order number and reason for return.
Quality Inspection
Ensure the foam product is clean, undamaged, and kept in its original protective wrapping for our team to review your eligibility.
Schedule Pickup
Once approved, we will coordinate a convenient time for our logistics partner to collect the item directly from your doorstep.
Receive Refund or Exchange
After the item passes our warehouse inspection, we will process your full refund or dispatch your replacement product within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing