Frequently Asked Questions
Everything you need to know about Alkhair Foam products and services.
What types of foam products do you offer?
Alkhair Foam specializes in high-density mattresses, sofa cushions, memory foam pillows, and custom-cut foam sheets designed for maximum comfort and durability.
Does Alkhair Foam provide a warranty on mattresses?
Yes, our premium mattresses come with a limited warranty ranging from 5 to 10 years, covering manufacturing defects and significant sagging.
How long does delivery take for online orders?
Standard delivery typically takes 3 to 5 business days. For custom-sized foam orders, please allow up to 7 business days for processing and shipping.
Can I request custom dimensions for my sofa cushions?
Absolutely. We offer a bespoke cutting service where you can specify the exact length, width, and thickness required for your furniture projects.
What is your return policy for foam products?
We offer a 14-day return policy for standard-sized items in their original packaging. Please note that custom-cut foam and used mattresses are not eligible for return due to hygiene and customization reasons.
Are your foam products eco-friendly and safe?
Yes, all Alkhair Foam products are manufactured using non-toxic materials and are certified to be free from harmful chemicals, ensuring a safe environment for your home.